Chromebooks - assistance/problems

Directions to assist students working offline:  Link

Have an issue with a student Chromebook? You can get assistance by submitting  a ‘Help Ticket’ online! If you are unable to log into your Chromebook, use another device and begin at LPS.ORG, search Keyword ‘Portal’ then follow the remaining steps. 

  • Log into the Chromebook with your Student ID and Password

  • Open Chrome (You should be in the Portal now.)

  • Search for the STUHELP App 

  • Click on your device under ‘Quick Tickets’

  • Select the category that describes your issue and enter a description.

  • Scroll down and click ‘Submit’. (You do not need to fill in the room number, location, or Student ID.)

 

Another way to get assistance is to contact our Help Desk Monday through Friday between the hours of 7am and 4pm. 

Call (402) 436-1735 and be ready with your student identification number, or go to help.lps.org and enter your student login information.